Welcome to the ProAImpt Help Center. Below you’ll find quick answers to common questions related to our AI prompt packs, billing, downloads, account access, and more. If you still need assistance, feel free to contact us directly.

🔹 Billing

What payment methods do you accept?
We accept all major credit and debit cards (Visa, MasterCard, American Express), as well as UPI, PayPal, Apple Pay, and Google Pay, depending on availability in your region.

Why is there a ₹1 or $1 charge on my bank statement?
This is a temporary authorization hold to validate your payment method. It’s not an actual charge and should disappear automatically within a few days, depending on your bank.

How can I get an invoice or receipt?
After your purchase, you’ll receive an order confirmation email with the invoice. You can also download it from your account dashboard under Order History.

🔹 AI Prompt Packs (Digital Products)

How do I download my AI prompt pack?
Once your payment is confirmed, you’ll receive an email with a download link. You can also log in to your ProAImpt.com account and access your purchases under Downloads.

Can I re-download the product if needed?
Yes! You have lifetime access to your purchased AI prompt packs. Just log in to your account anytime.

Can I use my prompts on multiple devices?
Yes, your access is tied to your ProAImpt account, not your device. Log in from any device to use your purchased products.

🔹 License & Usage

What are the usage rights for your AI prompt packs?
Your purchase comes with a personal and commercial-use license, which allows you to use the prompts for your own content or business. However, reselling, redistributing, or sharing the prompts (in original or modified form) is strictly prohibited.

Can I use prompts for client work or freelance projects?
Absolutely! You may use the prompts to assist in client work, marketing content, or service-based operations, provided you don’t share the raw prompt files.

🔹 Updates

How will I know when a prompt pack is updated?
If a product you’ve purchased is updated, the new version will appear in your Downloads area. We’ll also email you the update details if you opted into product notifications during checkout.

🔹 Returns & Refunds

Do you offer refunds?
Yes, we offer refunds under the following circumstances (within 7 days of purchase):

  • The file is corrupted or not functioning as described
  • You received the wrong product due to a system error
  • You made a duplicate purchase

Please refer to our full Refund Policy for more details.

How are refunds processed?
Approved refunds are returned to your original payment method. Processing time may vary from 5–10 business days, depending on your provider.

To request a refund, contact us at info@proaimpt.com with your order number and a brief explanation of the issue.

🔹 Complaints

How do I report a problem or file a complaint?
You can send your complaint to support@proaimpt.com. We’ll acknowledge your issue within 24 hours and keep you updated on the resolution.

Our complaint handling steps:

  1. Confirm we’ve received your issue
  2. Request more information if needed
  3. Investigate and provide updates
  4. Notify you once the issue is resolved

🔹 Account Support

Didn’t receive your order confirmation?
Please check your spam or junk folder. If not found, email us at orders@proaimpt.com with your full name and order details.

How do I protect my account?
We recommend enabling Two-Factor Authentication (2FA) for added security. Visit your account settings for setup instructions.

📞 Contact Us

ProAImpt.com
Owned and operated by: Kakadiya Bhautik Mansukhbhai
📧 Email: info@proaimpt.com
📞 Phone: +91 9265695494
🏠 Address: A/150 Bhagavati Krupa Soc, Punagam, Surat 395006