Refund Policy
At ProAImpt.com, operated by Kakadiya Bhautik Mansukhbhai, we are committed to ensuring a positive experience for every customer. While our digital products are designed to deliver instant value, we understand that issues may arise. This Refund Policy outlines the conditions under which refunds may be granted. By purchasing from our website, you agree to the terms described below.
For assistance, contact us at info@proaimpt.com or +91 9265695494.
1. Eligibility for Refunds
As our products are digital and delivered instantly via download, we generally do not accept returns. However, we may issue refunds in the specific cases mentioned below.
2. Refund Policy
You may be eligible for a refund under the following circumstances:
- Technical Issues: If the AI prompt pack or file is corrupted, unusable, or not functioning as described.
- Incorrect Product Delivered: If you receive a product different from the one you purchased due to an error on our part.
- Duplicate Purchase: If you accidentally purchase the same product more than once using the same account.
3. Conditions for Refunds
To be considered for a refund, your request must meet the following conditions:
- The refund request is submitted within 7 days of purchase.
- You can provide valid proof of purchase (order ID, confirmation email, etc.).
- The issue is clearly described and supported with evidence such as screenshots, error logs, or videos if applicable.
4. Non-Refundable Situations
Refunds will not be issued in these cases:
- Change of mind after downloading the product.
- Selection of the wrong product by mistake.
- Failure to read the product description or usage instructions.
- Unsubstantiated dissatisfaction or complaints without clear supporting evidence.
5. How to Request a Refund
To request a refund, please email info@proaimpt.com with the following details:
- Your full name and contact information.
- Order number and purchase date.
- Description of the issue.
- Any relevant proof or supporting files (screenshots, logs, etc.).
Our support team will carefully evaluate your request and respond within 3–5 business days.
6. Refund Process
If your refund request is approved:
- The refund will be credited back to your original method of payment.
- Please allow 5–10 business days for the amount to reflect, depending on your payment provider.
7. Exchange Policy
Since our products are digital, we do not offer exchanges. If you’re having trouble with your product or need support, please contact us — we’re happy to help resolve any issues.
8. Contact Us
If you have any questions or concerns regarding this Refund Policy, feel free to reach out:
Kakadiya Bhautik Mansukhbhai
📧 Email: info@proaimpt.com
📞 Phone: +91 9265695494
🏠 Address: A/150 Bhagavati Krupa Soc, Punagam, Surat 395006